Privacy Policy
Effective Date: June 1st, 2025
SAM Medical (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website at [https://sammed.ca](https://sammed.ca) (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
- Information We Collect
We may collect the following types of personal information:
Name
Contact information (email address, phone number, mailing address)
Payment and billing information
Order and purchase history
IP address, browser type, device information, and usage data (via cookies and analytics tools)
- Use of Personal Information
We collect and use personal information to:
– Process and fulfill orders
Communicate order confirmations and updates
– Provide customer service and support
– Improve our website and product offerings
– Send promotional communications (with consent)
– Meet legal and regulatory requirements
- Consent
By providing personal information, individuals consent to its use as described in this policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.
- Disclosure of Information
Personal information is not sold or rented. It may be shared with trusted third-party service providers (e.g., payment processors, shipping carriers) only as needed to fulfill services. We may also disclose information where required by law.
- Data Security
We use appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.
- Cookies and Analytics
Our Website uses cookies and similar technologies to enhance functionality and gather usage statistics. Users may modify browser settings to manage cookie preferences.
- Third-Party Links
Our Website may include links to external sites not governed by this policy. We are not responsible for the privacy practices of those websites.
- Access and Correction
Individuals have the right to access and request correction of their personal information held by us.
- Contact Information
For questions about this Privacy Policy or to exercise privacy rights:
Email: info@sammed.ca
Mail: 4400 Buchanan St. Burnaby, BC V5C 0E3
Terms and Conditions
Effective Date: June 1st, 2025
These Terms and Conditions (“Terms”) govern access to and use of the SAM Medical website located at [https://sammed.ca](https://sammed.ca). By using this Website, users agree to these Terms and to comply with all applicable laws and regulations.
- Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of SAM Medical or its licensors and is protected by copyright and other intellectual property laws. No content may be copied, reproduced, or distributed without express permission.
- Product Information and Availability
We strive to ensure that product descriptions and pricing are accurate. However, we do not warrant that all content is complete or error-free. Product availability and pricing are subject to change without notice.
- Limitation of Liability
SAM Medical is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website or products purchased through it. Use of the Website is at the user’s own risk.
- User Conduct
Users must not:
– Use the Website for unlawful purposes
– Attempt to gain unauthorized access to our systems
– Disrupt or interfere with Website functionality
- Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.
- Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of any revised Terms.
For questions regarding these Terms, please contact us at info@sammed.ca.
